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Terms & Conditions

References to "we", "us" or "our" throughout www.lagentbyap.com ("the Website") are to Agent Provocateur Limited trading as L’Agent by Agent Provocateur. The use of the Website and the purchase of any products ("Products") from the Website is governed by these terms and conditions ("Conditions"). We reserve the right to modify these terms and conditions from time to time without notice to you.

There is no charge imposed by us for accessing the Website but you must pay the cost of the communications link you use to visit the Website. Access to the Website may be suspended, restricted or terminated at any time.

Free Standard Delivery 

From time to time we may issue promotional discount codes to individuals or groups of people.

Each code will have its own specific terms, for example when it is valid from and until, and what discount or offer it provides you. However, general terms for the use of voucher codes are:

  • - They are not valid in conjunction with any other offer, discount, promotion or on sale items
  • - They cannot be used to purchase online gift vouchers
  • - They are only available for your sole use and will not be valid if passed on to third parties
  • - They are not valid in any of our stores worldwide
  • - Discounts are not transferable and cannot be redeemed by L'Agent by AP staff and family
  • - L'Agent by Agent Provocateur reserve the right to withdraw or alter any promotion at any time at their discretion without prior notification.

To claim your discount, you will be prompted on the basket page to enter the code in the promotional box before you checkout at lagentbyap.com or lagentbyap.com/us. 

In the instance that you find a code is not working on the website don’t worry, please contact us via email: customerservices@lagentbyap.com as our friendly advisors will be able to help you.

 

Links to other websites

We accept no responsibility for web sites or other information, practices or products of other parties linked to the Website. Your dealings with persons found via the Website are between you and such persons and we will not be liable for any loss or damage arising out of such dealings.

Contract Information

Products supplied from the Website are supplied by Agent Provocateur limited, a company registered in England and Wales whose company registration number is 2896508 and VAT number is 918206137 whose registered office address is at 154 Clerkenwell Road, London, EC1R 5AB.

Your submission of an order represents an offer to purchase the Products indicated by you and it is not binding on us until we have notified you that an order has been accepted. All advertisements and communications are made by us until your order is accepted by us are invitations to treat only and are not offers. This means that if Products are shown on the site but are not available or are incorrectly priced or otherwise incorrectly described, Agent Provocateur shall not be obliged to sell you those products.

As well as selling via the Website, we sell our product through mail order via the telephone (available throughout the world) and stores. Normally, prices on the Website are the same as the prices in catalogues currently being mailed, or on offer in our stores. However, prices may differ with a catalogue (or a store) because: (i) We have a Special Offer on the Website, in a Catalogue or in a store (ii) The catalogue you have may have been replaced by a more up to date catalogue. As a result, we cannot guarantee that all prices are the same. We reserve the right to amend prices throughout the life of the catalogue with prices being correct as of going to print. Store prices can only be met in the store where the products are offered.

Intellectual Property and Right to Use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Gift Cards

Please note that at this time, lagentbyap.com cannot accept Gift Cards purchased in store. Find your nearest boutique here.